In truth I’m closed right after this Woman”. She was particularly rude. I mentioned “wow” along with a stranger going for walks past me claimed “yeah which was really impolite” I chose to attempt for getting her title. I questioned her when she asked I instructed her she was rude and I will Make contact with the store the. She begins to start yelling “I wasn’t impolite for you. You don’t require my name” I moved to the next employee and asked for her title (whilst primary worker remains to be yelling) next staff making use of give me her name and refused to get the supervisor. I won't ever return to any Popeyes once more.
I called back later inside the working day on 9/25/13 to understand who is the operator of the franchise and was told “Julia Kim” by one of many personnel. I used to be advised she is there mornings, but I under no circumstances could arrive at her Anytime throughout the day for instance any working day.
Currently, just like each time I check out The shop underneath her view, there is never any freshly cooked rooster, never ever have any fresh jalapenos, and the best of todays very poor customer care was how she just disrespected two highschool staff by telling them “they have to concentrate and cease acting like They can be stupid.”
I called the survey and the next day I emailed. Gained a connect with from a Richard in Sumter. He left me a information and when I known as him afterwards. I used to be advised he was to chaotic to talk. I don’t Imagine you all can have a long term in Sumter if this is the norm. What organization tells a cell phone caller They can be to active to speak? What new organization serves cold previous and underneath cooked food when it's going to take 5 minutes to come back on the drive in to acquire an buy? every thing should have been incredibly hot and fresh taking that very long.
You can simply call them to allow them to know since they by no means answer the telephone. So so so pissed off with them people. They alwYs have an Angle like we've been bothering them. A disappointed customer!
The manager arrived out immediately, I spelled out to her that I had been looking forward to forty five minutes and didn't feel that I must have to purchase my food stuff. She didn't argue with me, in truth she apologized and gave me $twenty for my obtain and allow me to keep the food stuff. Certainly, I'm pleased with the way the manager managed my criticism and ask for nevertheless due to the fact my daughters have been born (4 months in the past), I've frequented this Popeyes cafe 3 instances and EACH time I have experienced to attend not less than twenty minutes for my get. I am not guaranteed if it's something to perform with 2 other nearby Popeyes places to eat that have closed throughout the earlier 12 months or so but there is absolutely NO rationale why I must have to wait 45 minutes for an get valued at $20. I could have an understanding of if I had positioned a large order. At this time there is completely Practically nothing that Any individual can say or do for me to visit that site at any time all over again. That workers demands some rigorous instruction on strategies, protocols and customer service Straight away!! I have no terms to describe my disgust and disdain for that encounter which i went by means of 4 times in the past. The truth is, it's taken just that long for me to have the ability to quiet myself ample to file this criticism. I believe in that this complaint is going to be taken significantly and Every one of the employees at shop 3027 be properly trained correctly to provide clients as if they matter.
The overall manager on connect with Catalina Sosa repeatedly Reduce me off as i was speaking and was currently being incredibly rude. She utilized no form of professionalism. I advised her my loved ones bought Unwell And that i just needed refreshing chicken. She told me to file a complaint Using the food and administration. Was that suppose to get humorous? I expended $forty two.91 June 6, 2016. I didnt want my a reimbursement or entire meal performed above I just want new hen. All I recieved from Catalina Sosa was an Mind-set and 8pieces of rooster rain Check out that wont even feed my spouse and children. Many thanks for examining my concern
I have never built a complaint, but I absolutely sure loathe your co. never to flourish on account of undesirable food. I hope you may proper this situation, we had been psyched to see a Popeye opened in the vicinity of our home.
It will make me ponder if the general foods preparation cleanliness expectations are being compensated interest to, I’m not prepared to gamble
The cashier educated me that she could not give me any more. Bewildered, I great site inquire to check out In case the supervisor, using her authority, if she could give me 1 sauce.
Supervisors which have no clue what customer care is. I'm certain we would get a improved response from KFC and Churches.
” The manager informed her to hold up she had some added meals. Those people two shoppers walked out that retailer with a few major packing containers of hen and many others. When consumers in which waiting around absolutely free foods was going for walks out the door.
” But, I is going to be straightforward, I’m not expecting everyone to treatment sufficient to connect with. I just felt that it ought to be created acknowledged that a loved ones who after frequented this institution quite typically will now not be doing this, and why. Hopefully this will likely be remedied immediately to ensure that no more buyers are lost.
I told her there's no way this is suitable. she then experienced me return the box to her as well as supervisor then questioned her what was occurring. The manager requested me for my receipt, which I gave to her.